Delivery Information
We deliver to all areas across Egypt.
The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
Delivery Options
- Home Delivery - Delivery cost is EGP 150, or free delivery on orders over EGP 350. Please note orders will be delivered within 1-5 days.
Click & Collect
- Order your product online and pick it up in store.
Safety Measures
We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:
We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.
Home Delivery
We deliver to:
Metropolitan:
- Cairo and Giza
Alexandria:
- Alexandria
Suez Canal:
- Port Said
- Ismailia
- Suez
Delta:
- Qaliyobiya
- Minoufiya
- Sharqiya
- Gharbiya
- Daqahliya
- Behaira
- Damietta
- Kafr-e-Sheikh
Central Egypt:
- Fayoum
- Beni Suef
- Miniya
- Assiut
- Sohag
Upper Egypt:
- Qena
- Luxor
- Aswan
Touristique:
- Red Sea
- South Sinai
- North Coast
- Matrouh
Remote Areas:
- New Valley
- North Sinai
- Abu Simbel
- Marsa Alam
- Salloum
- Halayeb
- Shlateen
Payment Options
Credit/Debit Cards
We accept payments through local & international credit/debits cards such as VISA & Mastercard.
Cash On Delivery
Cash on delivery is currently unavailable.
Click & Collect
You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.
If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.
We keep your order in store for 7 business days.
All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.
Return or exchange any items must occur after 24 hours of picking up the relevant order.
For more information, please visits our FAQ's page.